Castleton Maintain: the trusted Housing Repairs Software solution used by leading contractors and Housing Associations. Designed to manage the entire lifecycle of your responsive repairs, planned repairs, void or cyclical work requirements across your properties.
As a trusted solution, Castleton Maintain has been adopted by UK contractors, Housing Associations and Local Authorities. The Housing Repairs software allows for the most efficient and most cost-effective deployment of engineers to site. Your field-staff can work remotely, using the Maintain platform and make updates in real time.
This powerful housing repairs and maintenance management solution can organise your daily works orders, assign a point of contact, schedule appointments in real-time and offer extensive reporting capabilities to support ongoing business intelligence.
Our workforce mobilisation platform; Castleton Agile is used as the mobile front-end for Maintain, allowing field-based operatives to access and update information seamlessly – removing manual recording and duplication of tasks back in the office. Between the two solutions, updates are in real-time and can drive huge efficiencies and cost savings across your organisation – in the region of £300,000 savings per annum. The mobile solution can be 100% offline – meaning engineers can continue to work regardless of their environment and internet connectivity. Engineers can raise appointments, record updates and even close the job when completed and raise the invoice.
Planning and scheduling routines are provided out-of-the-box with a range of options available including manual drag-and-drop, optimised and dynamic routes. Full stock management processes to support your daily repair and maintenance routines are built into the solutions – with direct electronic links to major supplied as Travis Perkins and Jewsons. You can even create vehicle stock profiles, all managed by the engineer on a mobile device.
Our latest release of Maintain delivers a catalogue of new features, moving you onto our full road-map until 2021. These features have been combined as a result understanding how our contractors and DLO customers work with the solution and the requirements they have. These features include:
- GDPR – Security and Document Management
- PDA Maps
- Mobile appointment booking
- Image Gallery
- ‘Quick adjust’ functionality
- Asset updates
- Bulk Scheduling / Service job wizards / appointment letter generation
- Optimised Scheduling
- Enhanced imports (order / schedule import)
- Client portal enhancements (variations)
- Supplier integration (materials)
- Built-in diagnostics (Active Housing)
- CRM – built-in or standalone
- Standard suite of APIs
