Castleton successfully partners with over 600 housing sector organisations and recognises that many social housing providers are aspiring to transform their organisations by implementing flexible, agile and accessible unified communication solutions that better support the requirements of their business.
Our Unified Communications (UC) services provide integration of instant messaging, voice, mobility and social media, to ensure that users can communicate and collaborate from any device, from anywhere.
Equipped with the latest communications and collaboration tools, Castleton are enabling organisations to create an agile, mobile workforce.
- UC platform
As a Microsoft Gold Partner Castleton helps organisations realise the potential of Skype for Business/Teams; bringing everything together in a shared work-space where you can chat, meet, share, and collaborate.
To provide reliable SIP connectivity Castleton partners with Gamma, the UK’s largest SIP and telephony specialists. SIP trunking is a mature voice delivery mechanism supplied to thousands of UK organisations.
Castleton’s mobile solution delivers best value, reliable mobile connectivity, with business grade 4G multi-carrier connectivity and voicemail. Supplied with a range of great features such as extended message storage and tailored greeting options, our mobile solutions give customers access to the biggest data network in the UK.
- Contact centre
Our contact centre solution provides organisations with a fully integrated Unified Communications platform that will allow a single interface for customer and staff communications. Our Management reporting pack provides customers with statistics on every facet of every call – whether phone, email, fax, web chat or web call-back
Castleton partners with world-class networking partners to deliver managed WAN, LAN, WiFi solutions.
- SD WAN
Castleton uses Software-defined WAN (SD WAN) to transform organisations networks and meet the demands of high-performance networking. This secure private network runs on top of the public internet, ensuring secure access between site locations and lowers operational costs.
Castleton uses MPLS to provide high-performance, secure multi-site connectivity.
Castleton provide a fully Managed customer focused IT support service delivering industry certified expertise.
Improved, Unified communications enable collaborative working and deliver a number of efficiencies over traditional PBX systems, creating an agile, mobile workforce. When combined with the further use of technology, organisations see additional benefits, such as a reduction in manual processes and paper records which help reduce carbon footprint and fulfil corporate social responsibility obligations towards effectively managing the consumption of energy.
- Flexible, agile and unified communications
- Promotes collaborative communication across the business
- Less reliance on manual or paper-based method.
- Supports a sustainable agenda
- Works across multiple networks, devices and locations