Customer Portal

Welcome to our customer support area.

All new Support Enquiries for UK & Ireland customers need to be logged using our new Online Support Portal.

Our new Online Support Desk will support all Managed Services, HousingBrixx and Software support enquiries.

NEW Castleton Customer Support Portal

Support tickets logged before 22nd April, (open or closed) will continue to remain accessible on the below systems

Managed Services Support Portal

Managed Services customers can view support tickets logged prior to 22 April 2020 below

Managed Services Support

Software Support Portal

Software Solution customers can view support tickets logged prior to 22 April 2020 below

Software Helpdesk

HousingBrixx Portal & Forum

Housingbrixx customers can view support tickets logged prior to 22 April 2020 below

HousingBrixx Software Download and Forum

HousingBrixx Support

 

Download our recently updated Customer Support Handbook