25 Feb, 2019
Join us at the Inside Housing CX 2019 event, we will be showcasing our latest digital engagement solutions in the exhibition.
The recent “A new deal for social housing” Green Paper sets out some areas for public sector to improve on and a new direction in terms of regulations.
However, over in the private sector, new players like Amazon, Airbnb and Uber have made huge strides in terms of shaking up historic ways of delivering a user-friendly, personalised customer experience with disruptive business models, and disruptive technologies which users have become accustomed to.
This conference will bring together all this thought leadership into one place and represents “a new dawn of the customer“. By attending this extensive programme, your team will:
- Gain insight and practical tips from social housing providers leading in customer engagement, customer involvement, customer experience, and proven digital models
- Learn from existing case-studies presented by the companies themselves giving you relevant examples to adopt in your organisation
- Hear thought-leadership in panel debates on common challenges facing all UK social housing providers
- Shake it up & think out of the box – hear from CX practitioners from outside the social housing sector on best practice in the private sector
We look forward to seeing you at the event, to arrange a meeting with us please get in touch.
To register for the event, please click here.
Business Design Centre, London9:00 am - 5:30 pm