Castleton Service Charges can help you to become more transparent with your billing, to improve customer satisfaction and reassurance in your services. The solution can manage all types of charges ranging from standard, leaseholder specific, housing benefit ineligible, personal charges etc.

Castleton’s solution has been designed as a ‘stand-alone’ yet integrated service charge calculation system. It can interact with any external system, such as your housing management system and finance system. It has been specifically designed with the flexibility to manage property data to support any existing hierarchy and apportionment rules to simplify the calculation process and guarantee correct auditable outputs.

Estates are divided into groups of properties which are then assigned the appropriate service charge. Costs and charges can be also be assigned on an individual basis.