News

January 25, 2018

Global IT Vulnerability!

Castleton is helping protect our customers against Spectre & Meltdown; critical vulnerabilities in modern processors that can leak passwords and sensitive data. Spectre and Meltdown have the ability to create havoc with all technology devices running nearly every desktop and mobile operating system. Spectre and Meltdown exploit critical vulnerabilities in processors manufactured in the last 20 years. These hardware vulnerabilities can allow attackers to steal data which was is currently processed on the computer or device, and

Places for People, is one of the largest property and leisure management, development and regeneration companies in the UK with over 180,000 properties under ownership or management. Places for People began the implementation of Castleton’s Maintain solution (formerly impactRESPONSE), in 2013. The solution is now utilised by nearly 200 back office staff, 60 customer service representatives (at any one time) and just under 500 Property Services operatives across the UK, undertaking property repairs and maintenance

Castleton and Kinetic Customer Visits

With the announcement of the acquisition of Kinetics on December 4, visits with customers from both companies took place from 5th December. Customers were visited by Castleton CEO, Dean Dickinson, Scott Graham from Kinetics and Kathleen Cain. The response from customers and the sector has overall been very positive. We were able to visit customers in three states and will continue to phone and arrange meetings with any customer we

December 20, 2017

Christmas Support Hours

Castleton Maintain (formerly Impact) Software Support

During the period between Christmas and New Year (27 – 29th December ) support for Castleton Maintain (formerly Impact) will have a special telephone number. For this period, please contact the following number for P1 incidents: 0845 6430642. Your call will be logged by our support team who will contact the nominated technician. For all non-critical issues i.e. P2 – P5, please log in to the helpdesk portal via

Castleton is delighted to announce a strategic partnership with Glantus, leading providers of data management software solutions. The partnership will benefit Castleton by providing them with a real-time business intelligence reporting solution, putting them firmly ahead of their competitors in this field. “We are delighted to partner with Castleton plc. By embedding our Avido Business Intelligence and Transform solutions Castleton customers can now maximize evidence-based business decision making through data analysis, prediction and trending.” said