Castleton Agile is an at the point of service delivery tool, designed for both your field based workforce and your customers. Agile allows you to complete forms, take photos, link to workflows, view documents and much more.
The Agile Staff App can mobilise all your back office systems and liberate your whole organisation. This means your team does not have to travel back and forth to the office- people will be able to complete field-based tasks in real time and securely connect to the office without the need for any 3rd party software. Agile will work on-line and off-line, and will securely synchronise.
The Agile Staff App allows your organisation to:
• drive efficiencies
• reduce operational costs
• free your teams of laborious administration
• improve audit trail
The Agile Customer App enables customers to view details such as rent balances or repair visits details and also to log service requests, make complaints, log potential ASB issues and more.
The Customer App doesn’t simply send emails, it will link to workflows to provide seamless customer service. You are able to design your own forms which can be connected to data which is stored in your back-office systems such as CRM so they are immediately pre-populated with all of the necessary information.
You can customise the app with your own logo and colours and advertise it as your organisations app and will be available to download from all app stores. It will run on IOS, Android and Windows Tablets and Smart Phones.
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