The Castleton .DIGITAL platform is a single digital platform for all stakeholders, hosted in our managed services data-centre, fully secure using industry standard technology, completely self-configurable by any organisation to deliver that true familiar feeling to your clients.
.DIGITAL delivers critical services which drive efficiencies into an organisations whilst ensuring housing tenants who need the most assistance are the ones where valuable time is spent. The .DIGITAL platform is capable of delivering the experience to those people who require, for example, a larger font or different language – allowing you to provide a tailored service.
• View statements and charges / View repair details / Update personal details / Request a call-back /
• Log repairs / Request appointments / Secure payments / Setup of online direct debits / Create a case / Self-serve data requests / Dynamic event based workflow / Real-time push notifications / Target marketing
Furthermore .Digital will allow access to documents online via our Castleton EDRMS solution – this service will not only be available to residents but also to board members alike – a digital platform for them to access board packs and key documentation without the need to print out copies and self-service to residents to obtain their documentation without the need for manual intervention.
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