SOLUTIONS

Embracing digital means embracing a more mobile way of working – Castleton can assist you with creating environments where your workforce and your customers can access information anywhere, anytime and on any device.

Utilising progressive web app technology, Castleton’s first interactive platform promotes a digitised customer service experience, whilst reducing your costs.

Imagine integrating Amazon Alexa services into your current applications. Through voice command, your customers can gain information and leave instructions – all fully captured with a set of triggered actions put in place.

Accelerate your journey to becoming digital by default with Castleton’s Communications Manager platform. Providing a full range of digital communication channels with multiple languages, interact with your customers with ease through ad-hoc, scheduled or automated messaging. 

Not all Customer Relationship Management systems are the same. Castleton CRM is designed specifically for Social Housing sector, so it speaks your language. Find out how Castleton’s CRM gives the exact flexibility and accuracy needed by Housing Authorities to link customers, properties and services.

Castleton’s most advanced, integrated Housing Management solution powered by a single database. With intelligent reporting and a choice of modules to suit your needs, Castleton Housing represents the heart of your organisation.

Used by some of the UK’s biggest contractors across a breath of housing associations, Castleton can support you to manage the entire lifecycle of your responsive, planned, void or cyclical work requirements across your homes.

Smaller housing associations can now take advantage of the very best that Castleton has to offer, bundling our market leading housing solution with key modules – affordable yet fully scalable to the future growth of your organisation.

Integrate multiple sources of data for more comprehensive reporting.

Streamline the way you manage documents by digitising the whole process to create a paperless environment.

Utilise our software to continually validate the quality of your data, enhancing data integrity to combat against illegal subletting.

Castleton’s standalone task and resource scheduling software delivers greater efficiencies across your field-based workforce. Our latest field management tool is designed to enhance and complement our existing Repairs and Maintenance software (Castleton Maintain), as well as integrating with Housing Management, CRM and Agile systems.

Using a familiar single ledger format, discover how our system drives effective financial management – with extensive functionality and ease and speed of ledger reconciliation.

Developed in partnership with social housing providers, this solution provides transparent statements and a fully billing breakdown to promote fairness and customer confidence in your services.

A complete purchase to pay system allowing you to take control of spend, improve spend visibility and reduce manual processes.

Almost 3 million properties have been modelled using Castleton’s strategic modelling system, our most established financial forecasting solution.

The Castleton private cloud is designed with resilience and performance in mind, providing you with a flexible and future-proof environment to securely host not just your business-critical applications, but also your infrastructure.

Discover our range of back up (BaaS) and disaster recovery services (DRaaS) as well as business safeguarding solutions, designed to ensure your organisation is always protected and switched on.

A single technology partner to social housing providers, Castleton delivers on a competitively priced range of hardware solutions, from PCs and servers to a wide range of mobile devices from leading manufacturers. Our portfolio can cater to any size budget.

Robust, scalable and reliable communications solution to realise your digital strategy.

Offering seamless and rapid resolution of your IT issues, Castleton’s support services can be viewed as an extension of your IT department, providing a professional and flexible service.